Privacy Policy

If you have any questions regarding this Policy, please contact Customer Service at the contacts listed on the Site.

You accept the terms of the Privacy Policy and User Agreement each time you submit your details in any feedback form on the website
SBLV HERITAGE Limited Liability Partnership, a legal entity with its registered office at 1 Luganskogo Street, Almaty, 050051, Republic of Kazakhstan. BIN 221040035783, respects your confidential data and complies with the current legislation of the Republic of Kazakhstan.

Personal Information Privacy Policy of the website: applies to all data that the Company receives from you in the process of using the online store and creating an Order of Goods using the functionality of the Website.

The policy applies to all activities conducted under the Lepsi Organic Honey trademark in all countries. The Company values the trust of its customers to the highest degree and follows all necessary protocols to maintain the confidentiality of data transmitted to the Company.

Your further use of the Site means unconditional and unconditional agreement with the Policy and the terms of personal information processing specified therein. In case of disagreement with the conditions stated in this Policy, you must refrain from further use of the Site and leave it immediately.

1. What information we collect about you:

We collect information that you provide to us when you use the Site, view a Product, create an Order to purchase a Product, pay for a Product, or when you communicate by telephone with a customer service operator, messaging through the Site or email. This information includes personal information through which we can identify you as a Visitor/Buyer. Such information may include (but is not limited to): name, surname, date of birth, telephone number, e-mail address and postal address, series and number of identification document, its validity period, payment card data (card/account number), date of transaction for payment for the Goods by the Buyer, date of shipment/transfer of the Goods to the Buyer, description of the Goods purchased by the Buyer, delivery address specified by the Buyer of the Goods, and name, surname, patronymic of the recipient of the Goods, order number and amount, as well as authorization code.

In order to provide the best possible experience with the Company, the Site or the Goods, we may request additional information from you. Such information is not mandatory and you may decline to answer such questions.

2. information about the Visitor and the Buyer

The use of the Site, including for creating an Order and purchasing Goods, usually requires the indication of data:

Buyer - the person who directly uses the Site, creates the Order and pays for the Goods.
Recipient - the persons who will receive the Goods in case of delivery (if applicable).
In the event that you create an Order and pay for Goods for other persons, you must obtain their consent to share their personal information with us.

3. Automatic information

We automatically collect information about your computer, browser, operating system, IP address and other variables. This is done for your convenience in using our service and to prevent fraud. Automated data collection may include cookies and/or social media software extensions.

The automated collection of certain data and the use of cookie and web beacon technologies improve the functionality of the Site and the development of the most convenient use of the Site, and help us to evaluate the implementation of advertising and marketing campaigns, and to offer information that may be of interest and use to you.

Cookies and small text files that may be stored on your computer (or other device) during your first visit to the Site and allow us to recognize your computer during your visit. We primarily use (i) functional cookies that do not collect personally identifiable information and (ii) cookies that help us generate aggregate data about user traffic and interactions, which enables us to offer better functionality and personalized advertising.

4. How we use your information

We use the confidential personal information we collect from you to complete the process of creating an Order and paying for the Goods.

Additional information allows us to provide the necessary level of service, inform you about our products and services and improve the quality of our activities.

5. Who else can access your information

The information you provide as part of your use of the Site may be made available to other companies. Namely:

payment service providers. These are companies that provide services for acceptance and transfer of payments to pay for the Goods;
third party service providers. These are companies that provide services on our behalf such as: delivery of Goods, fraud prevention, business intelligence. Third party providers may collect information on our behalf. This information is usually necessary to fulfill commitments we have made, to operate our Site, or to facilitate the delivery of online advertising tailored to your interests. They follow the same data security protocols that we follow;

6. We may also share your information with:

In response to law enforcement requests, to participate in legal proceedings, to prove or enforce our legal rights, including to defend ourselves against legal claims, or as otherwise required by law. In such cases, we reserve the right to waive any legal objections to this Policy;
When we believe it is necessary: to investigate, prevent or take action regarding illegal acts or suspected illegal activities; to protect and defend the property rights or safety of the Company, the Site, our customers or others;
In the course of a corporate transaction such as a consolidation, merger, consolidation, sale of assets or in the unlikely event of bankruptcy.
Except as set forth above, you will be notified if your personal information is shared with third parties and you will have the opportunity to refuse to share such information with us.

If you have any questions about this Policy, please contact Customer Support at the contacts listed on the Site.

This Privacy Policy is in effect and is subject to review each calendar year.
Операторами ваших персональных данных являются:

Company (Distributor) SBLV HERITAGE LLP, currently selling in Kazakhstan products of "Lepsi Organic Honey" brand:

050051, Republic of Kazakhstan, Almaty city, Luganskogo street, 1. BIN 221040035783.

For questions about data protection

E-mail address: